FAQs
When can I expect to receive my first bill?
Savant Energy issues bills quarterly or monthly, depending on the site, through post or email. Your first meter reading will be done when the next meter reading is scheduled for your area. When you connect to your new property, your first account will be issued within the next month or three-month period.
To confirm which one applies to you, please review your welcome pack or contact Savant Energy on 1300 117 376. You will receive your account for the establishment fees on your first bill.
How can I obtain a copy of my Savant Energy bill?
Savant Energy bills are sent via post or email. If you would like us to send you a copy of your bill via post, call us on 1300 117 376. Alternatively, you can send a request via email to admin@savantenergy.com.au and we will contact you within three business days.
Can I receive my Savant Energy bill by email rather than hard copy?
Yes, please specify in the Intermediate Sale of Energy Agreement your preference in receiving your energy bill. An eBill is an electronic version of your paper bill which will be sent to your nominated email address. It is safe, convenient and offers you the flexibility to manage your bills at anytime from anywhere.